Brand loyalty is a powerful force in business. The majority of shoppers prefer to shop in settings that feel familiar and safe. However, bad customer experiences can override that sense of loyalty and drive customers to new brands.
As a store builder, it’s important to create a positive online shopping experience that will retain your loyal shoppers and win over new customers who are undecided.
On today’s episode you’ll hear:
If you’re looking for ways to improve the customer experience of your online store, then this is one episode you won’t want to miss!
Resources
Description Who is Bolt? What do they do? A company that began offering easy checkout and fraud protection to eCommerce sites just raised $50...
Description We are living in the age of analytics. It’s easier than ever to find data about who is shopping at your store and...
Description When designing an online store, the tendency is to focus on the technical aspects that will drive the functionality of your site. It...