Brand loyalty is a powerful force in business. The majority of shoppers prefer to shop in settings that feel familiar and safe. However, bad customer experiences can override that sense of loyalty and drive customers to new brands.
As a store builder, it’s important to create a positive online shopping experience that will retain your loyal shoppers and win over new customers who are undecided.
On today’s episode you’ll hear:
If you’re looking for ways to improve the customer experience of your online store, then this is one episode you won’t want to miss!
Resources
Description If you’ve been designing websites for a period of time, you’ve probably been approached with some offer of a partnership. It’s common for...
Description There are many ways to market your online business and connect with your customers. Creating your own content is only one way of...
Description When you start an eCommerce business from scratch, you tend to handle all order fulfillment in-house. Your product is often stored in your...