Brand loyalty is a powerful force in business. The majority of shoppers prefer to shop in settings that feel familiar and safe. However, bad customer experiences can override that sense of loyalty and drive customers to new brands.
As a store builder, it’s important to create a positive online shopping experience that will retain your loyal shoppers and win over new customers who are undecided.
On today’s episode you’ll hear:
If you’re looking for ways to improve the customer experience of your online store, then this is one episode you won’t want to miss!
Resources
Description When designing an online store, the tendency is to focus on the technical aspects that will drive the functionality of your site. It...
Description New stores are often launched with a mix of nervous excitement and giddy anticipation. When traffic starts hitting the site, the team becomes...
Description When most people set up an eCommerce store, they’re thinking about capturing individual online shoppers. These online shoppers often search for good prices...