One of the most enduring trends in business is the trend toward user efficiency. Many shoppers prefer the ATM to the bank teller, self-checkout to the grocer, and a text message to a phone call.
If you understand this trend, you’ll understand why chatbots are becoming a big deal for online shoppers. Rather than go through the hassle of trying to contact a real person, shoppers want to fire off a few specific questions and get answers right away. That’s where the chatbots come in.
On today’s episode you’ll hear:
If you’re looking for a way to increase the efficiency of your website and customer service, this episode on chatbot is one you won’t want to miss!
Description If you were offered a system that consistently brought customers back to your store, wouldn’t you take it? Most businesses would love to...
Description Over the last few decades, one of the biggest trends in business involved stores that started in physical locations migrating to an online...
Description When you purchase a car, either the dealer or your mechanic will put you on a regular maintenance program. There are a lot...