One of the most enduring trends in business is the trend toward user efficiency. Many shoppers prefer the ATM to the bank teller, self-checkout to the grocer, and a text message to a phone call.
If you understand this trend, you’ll understand why chatbots are becoming a big deal for online shoppers. Rather than go through the hassle of trying to contact a real person, shoppers want to fire off a few specific questions and get answers right away. That’s where the chatbots come in.
On today’s episode you’ll hear:
If you’re looking for a way to increase the efficiency of your website and customer service, this episode on chatbot is one you won’t want to miss!
Description In this episode of The Store Builders Podcast, we outline a few small decisions or technical tweaks you can make to generate a...
Description New stores are often launched with a mix of nervous excitement and giddy anticipation. When traffic starts hitting the site, the team becomes...
Description If you’ve been designing websites for a period of time, you’ve probably been approached with some offer of a partnership. It’s common for...